Development Update – May ’21

Here at MOT Juice, we’re constantly evolving our software to ensure we are constantly delivering the best products for our members.

Here’s what we’ve been up to during May 2021.

New Training Module Question Formats

Introducing 2 new training module question formats – Fill in the Blank and Open Ended – Over the next few months you may start to see us use these new question formats to make the training modules more engaging.

With these 2 new question formats, we can now offer a much more valuable learning experience and accommodate for more learning styles. Continue reading “Development Update – May ’21”

Get the 2021/22 MOT Training year off to a flying start

In the blink of an eye, a new MOT Training Year is here! With this comes a chance to overtake the competition and get your year off to a flying start. Why not put your 2021/22 Annual DVSA Training and Assessment in your rear view mirror now, so that you can focus on the road ahead…

Unlike the Monaco Grand Prix, this year will be anything but predictable, with the fallout from the pandemic and the resulting MOT extension wreaking havoc on our MOT diaries and bottom lines. Continue reading “Get the 2021/22 MOT Training year off to a flying start”

Why MOT Site Managers are your First Line of Defence

By Failing to Prepare your MOT Site Managers, You are Preparing to Fail

In these turbulent times, the last thing you need to worry about as a business owner is if you could prove to the DVSA that you have complete control of your MOT compliance, and whether you would be liable if something went wrong…

The DVSA are constantly evolving the complex regulations around MOT compliance, and unless you keep on top of these ever changing rules, you could be exposing your staff and business to instant cessation, or in the worst case scenario you may even be open to criminal prosecution. Continue reading “Why MOT Site Managers are your First Line of Defence”

May the 4th be with you, MOT Testers

Holy Sith, Star Wars Day is upon us again! As well as Star Wars references, May the 4th brings a new MOT training year, and a chance to reflect and prepare for the battle that lies ahead. As restrictions are lifted, newly empowered Stormtroopers from The Empire are marching towards test centres faster than an Ewok on a runaway speeder bike… will you be ready? Continue reading “May the 4th be with you, MOT Testers”

Annual Assessment Absolute Deadline of 23:50 this Friday 30th April

With just 2 days left until the extended deadline for completing the annual assessment, according to the DVSA, 16% of all testers are still to pass!

We have been providing extended support in the evenings for issuing the 2 free resits you get with our exam – just email support@motjuice.co.uk and we’ll sort you out, and give you some tips on how to pass next time too. Continue reading “Annual Assessment Absolute Deadline of 23:50 this Friday 30th April”

2021/22 DVSA Training and the Exam Extension

April 1st usually marks the start of a new annual DVSA training and assessment year.

However, due to the Covid-19 pandemic, the DVSA have allowed the 2020-21 year to be extended by 1 month with the deadline now set to 30th April 2021. Continue reading “2021/22 DVSA Training and the Exam Extension”

System Update – New Training Courses Library

It’s almost the end of yet another DVSA Training and Assessment year – except this time it’s unlike any we’ve had before (for a lot of testers).

April 30th marks the end of the 5th year of training and assessments, which also means that for the majority of testers, they’ll need to be able to evidence not only that they’ve been completing 3 hours of DVSA curriculum training each year, but also 16 hours since April 1st 2016.

Continue reading “System Update – New Training Courses Library”

System Update – New Annual Assessment Page for Testers

We’re fast approaching the last months of the 2020-2021 training and exam year, which means volume of exams being completed is skyrocketing.

Over the last month or so, we have been working on rebuilding the annual assessment page for Testers to make sure we continue to deliver a seamless and frictionless experience when taking the annual assessment.

Before we started, we laid out plans to try and figure out what the most important features have to be:

Continue reading “System Update – New Annual Assessment Page for Testers”

MOT CUSTOMER SERVICE – A GUIDE FOR MOT TEST STATIONS

MOT customer service – What does it mean?

To give great MOT customer service you must interact with customers in a way that builds trust and loyalty.  You want you customer s to come back time and time again.

Here’s how you do it.  This blog will give you important tips and techniques to not only provide the customer service the DVSA say you should but also how you can get and keep more customers.

Continue reading “MOT CUSTOMER SERVICE – A GUIDE FOR MOT TEST STATIONS”