An MOT Quality Management System Defined
An MOT Quality Management System or QMS is a set of policies, processes and procedures required for planning, execution and improvement in the core business areas of your MOT business.
Essentially it is a method or system for ensuring that your VTS is at, or reaches, a state of compliance to the DVSA requirements in all areas. That your staff are qualified and have the resources to deliver the correct outcome of an MOT. That Your premises are suitable and maintained to the correct standard. You are fulfilling your administration responsibilities and you get more effective and efficient over time.
Well, that’s all well and good but how does it work in the real world? Let me explain my take on it.