April 1st usually marks the start of a new annual DVSA training and assessment year.
However, due to the Covid-19 pandemic, the DVSA have allowed the 2020-21 year to be extended by 1 month with the deadline now set to 30th April 2021. Continue reading “MOT Training & Exam Extension & the 2021-22 Curriculum”
It’s almost the end of yet another DVSA Training and Assessment year – except this time it’s unlike any we’ve had before (for a lot of testers).
April 30th marks the end of the 5th year of training and assessments, which also means that for the majority of testers, they’ll need to be able to evidence not only that they’ve been completing 3 hours of DVSA curriculum training each year, but also 16 hours since April 1st 2016.
Continue reading “System Update – New Training Courses Library”
We’re fast approaching the last months of the 2020-2021 training and exam year, which means volume of exams being completed is skyrocketing.
Over the last month or so, we have been working on rebuilding the annual assessment page for Testers to make sure we continue to deliver a seamless and frictionless experience when taking the annual assessment.
Before we started, we laid out plans to try and figure out what the most important features have to be:
Continue reading “System Update – New Annual Assessment Page for Testers”
MOT customer service – What does it mean?
To give great MOT customer service you must interact with customers in a way that builds trust and loyalty. You want you customer s to come back time and time again.
Here’s how you do it. This blog will give you important tips and techniques to not only provide the customer service the DVSA say you should but also how you can get and keep more customers.
Continue reading “MOT CUSTOMER SERVICE – A GUIDE FOR MOT TEST STATIONS”
MOT Furlough. Your questions answered.
Can MOT testers do their mot training whilst on furlough? Are you an MOT tester on furlough? Are you an employer of MOT testers who have been furloughed? Do you have any questions regarding MOT tester annual training? Will completion of MOT tester training compromise furlough payments?
Read on to find out the answers to these questions and more.
Continue reading “MOT Furlough – Tester Training FAQs”
MOT Annual Training Whilst Furloughed – Will completing MOT Tester annual training affect furlough payments?
In our opinion, no. It will not.
Read on for a detailed explanation of why completing MOT annual Training whilst furloughed will not affect payments under the current Job Retention Scheme
Continue reading “MOT Annual Training Whilst Furloughed”
Lockdown for MOT Testers – How to Survive and Thrive During the Coronavirus Crisis and Beyond
It has been yet another week of lockdown for MOT testers and for pretty much everyone else. There has been unprecedented policy change across business and wider society. The legislation involving our industry in particular has been like nothing we have ever experienced before.
What is the best thing to do to survive this Lockdown for MOT Testers?
Continue reading “Lockdown for MOT Testers – how to make the most of it.”
A COVID-19 testing solution is right under our noses
The Government will always be slow to react and so its time the private sector started to wade in.
We have the unrivalled opportunity to provide a COVID-19 testing solution via our network of 26,000 locations across the UK supported by 65,000 trained and registered staff who all work with admin teams at each site giving a combined workforce of over 130,000 people who are ready to help.
Continue reading “COVID-19 TESTING SOLUTION – MOTOR TRADE COULD MOBILISE 26,000 LOCATIONS + 130,000 STAFF TO FIGHT COVID”
From 30th March 2020, for 1 year, the Government will issue a 6 month MOT exemption. MOT vehicle tests will not be required for 6 months.
Our sources tell us this policy may be revoked at any time. Once lockdown is over it offers a glimmer of hope for struggling MOT garages to be able to get back on their feet.
This policy will be put in place for the next 12 months but will remain in place only if necessary. How will this work?
Continue reading “Mot Exemption May be Revoked at Any Time”