MOT customer service – What does it mean? To give great MOT customer service you must interact with customers in a way that builds trust and loyalty. You want you customer s to come back time and time again. Here’s how you do it. This blog will give you important[…]
MOT Annual Training Whilst Furloughed – Will completing MOT Tester annual training affect furlough payments? In our opinion, no. It will not. Read on for a detailed explanation of why completing MOT annual Training whilst furloughed will not affect payments under the current Job Retention Scheme
From 30th March 2020, for 1 year, the Government will issue a 6 month MOT exemption. MOT vehicle tests will not be required for 6 months. Our sources tell us this policy may be revoked at any time. Once lockdown is over it offers a glimmer of hope for struggling[…]
How to wash your hands properly. Information and a poster you can download. Knowing how to wash your hands properly and then doing so is one of the best ways to slow the spread of Coronavirus (COVID-19). Help control the spread of coronavirus by putting this poster up at your[…]
MOT Manager roles are clearly defined by the DVSA. Do you know what they all are? For a site to be authorised to test the Authorised Examiner (AE) must appoint individuals to certain MOT Manager roles . These roles define the individuals responsibilities to the MOT Service. You must have[…]
MOT Juice – What is it? How does it work? And why is it so useful to managers of MOT testing centres? MOT Juice is your suit of armour. Your protection against losing your authorisation to conduct MOTs. MOT Juice is your virtual watchtower equipped with a telescope and searchlight[…]
