August 22, 2019
In October 2018, the DVSA published new MOT TQI Guidance for MOT managers explaining what information MOT testers and managers should regularly check.
It’s now a requirement that testers need to understand more about how to read their TQI data. The DVSA’s official guidance below explains how to view and interpret MOT test quality information and test logs for managers.
TQI (Test Quality Information) is data about the MOT tests that your testers have carried out. Use it as a starting point to monitor their standards of testing.
2 types of information you can get from the MOT testing service:
Just a heads up…the DVSA use the above information when preparing for site visits!
Here is some TQI Guidance for MOT managers and testers who need to be analysing TQI data with the aim of improving their testing standards.
What information can you view?
You can view:
TQI is displayed by test groups, these are:
Each vehicle group tested at your site will be displayed separately. After selecting the site you want to review, the initial screen will show figures for the last completed month. There is also an option to view the last 3 completed months.
You can view information for each of your sites by site name. These are normally listed on the right-hand side of your screen after login.
A .csv file is a basic type of spreadsheet that sets out information in tables and opens in most spreadsheet software (e.g. Excel).
The .csv contains both the site overview figures and the component breakdown details for all the testers. It shows the site and national average figures as well.
You can view test logs for your sites and testers on the portal for a specific:
Test logs provide information on the:
You can also download a .csv file that includes extra information about:
What formats can you use this information in?
Your testers pass rates might be higher, lower or similar to the site or national average. That doesn’t automatically mean that anything’s wrong with their testing standard.
You and your testers should regularly review this data. Look into any unusual differences, investigate any issues and record the outcome.
The DVSA will also use this information when preparing for site visits!
When you review the .csv data, check the details against your appointment records to make sure they match. These checks should include:
You can use filters on the .csv spreadsheet to help you view specific bits of data.
You now have a list of aborted tests that you can check against the vehicle MOT records at your site.
Check if there’s a legitimate reason the test was aborted. Investigate further if it’s not clear why.
You now have a list of tests by duration (shortest to longest), where the vehicle received a pass. Investigate any tests that you consider to be short.
Check the vehicle MOT records at your site to see if there’s a valid reason why the test was so short. For example, if it was a retest and has been recorded incorrectly. Investigate further if it’s not clear.
Check here for our Essential Guide to TQI to find out more.
For more information on how our system can help you and your garage please contact us on 01293 911120 or by email at email@example.com or have a go at our free demo below.
Since studying IT and design in high school I have always had a passion for designing and building websites and systems. Working for MOT Juice has allowed me to design a lot of the user interface our users see and interact with on a day-to-day basis. My experience includes over 10 years with Photoshop designing websites and system User Interfaces, 12 years of HTML, PHP and CSS coding, 3 years of learning jQuery and 8 years working within the motor industry. In 2021, I started learning Python, Apache, C# and Ruby to add to my coding skillset.